Open a probate matter with a client intake form for estate attorneys and intake staff. Collect the decedent's identity and date and place of death, the petitioner's relationship and contact information, whether a will is known and where it is, a first-pass list of heirs, a sketch of real estate and accounts, and any urgency (funeral, property left unsecured, or creditor pressure) so the firm can conflict-check and choose informal, formal, or small-estate procedures. This is not legal advice; domicile, venue, and priority to serve as personal representative are statutory—confirm current local rules before filing.

Ask for a death-certificate copy if they already have one. Note domicile versus place of death if they differ.
Collect ID details you will later need for the letters application.
Ask about codicils, safe-deposit boxes, and digital copies. Do not instruct anyone to break a box without bank procedure.
Enough for a conflict check and a first notice list. Ages of minors matter.
Mark which items the family believes have beneficiaries or joint owners.
Drives whether you seek emergency letters or a special administrator.
Needed for conflicts and to request the original will from another firm.
Run conflicts before quoting fees or reviewing the will in depth.