Customer Stories/Deborah Bianchi Tracht, P.A.

Deborah Bianchi Tracht, P.A. more than doubles active caseload with Pipefile

with Gabriela Bennasar, Florida Registered Paralegal
"Tremendous time savings — and better legal fees for my clients. I don't have to worry about calling them or sending reminders. Pipefile does that automatically for me." — Gabriela Bennasar
Active Cases
85%
Less Prep Time
0
Additional Staff
Deborah Bianchi Tracht, P.A. more than doubles active caseload with Pipefile
Use case
Family law discovery
Business size
Boutique law firm
Product features
Automated remindersApproval and denial workflowCustomizable templatesBulk ZIP export

Founded in Florida, Deborah Bianchi Tracht, P.A. focuses exclusively on family law, handling divorces, custody matters, paternity cases, and child support disputes. The firm serves a range of clients, including doctors, military personnel, and high-profile professionals, often involving complex financial discovery. The firm operates with a lean team: one attorney, one paralegal, and a recently added legal assistant.

As the firm’s Florida Registered Paralegal, Gabriela Bennasar oversees financial discovery from start to finish. She prepares compliance filings, manages discovery, and drafts motions – ensuring each case progresses efficiently.

In family law, discovery means financial records, often years of bank statements, credit cards, tax returns, and asset disclosures. Before Pipefile, gathering and organizing those records could consume an entire day.

The Challenge

Before Gabriela arrived, Attorney Tracht handled document collection herself. Sometimes, clients would even need to come into the office, and she would sit with them, gathering bank records and printing statements one by one. Document collection was manual and time-consuming.

Some clients brought printed statements into the office. Others emailed partial records. Documents arrived incomplete, missing pages, missing months, or submitted in the wrong format. Front-and-back statements required careful scanning and reorganization.

“It could take hours just to scan and organize financial records. A full day.”

Document processing became an expensive and frustrating step for both the firm and its clients.

“It was unfair to the client. I had to bill for that time.”

Beyond the hours spent scanning, there was constant tracking. What had been submitted? What was incomplete? Who needed another reminder?

Discovery is unavoidable in family law, and there are court imposed deadlines which require strict compliance. Any inefficiency in the discovery process would not only increase time and legal fees but also risks further delays in the case.

Why Pipefile

Gabriela first discovered Pipefile at a previous firm while searching for a better way to manage financial discovery. After evaluating multiple tools, Pipefile stood out to her because, unlike general file-sharing or case management systems, it was built specifically to collect documents in a structured and trackable way.

She ran the demo and pushed for adoption.

I went to management and said, ‘We need Pipefile.’

At that firm, Gabriela built out an entire discovery department around Pipefile, eventually training a remote legal assistant and overseeing the workflow as the firm grew from a small practice to multiple offices.

When Gabriela joined Deborah Bianchi Tracht, implementing Pipefile was one of her first operational decisions. It was introduced early and quickly integrated into the firm’s intake process.

“The onboarding was the smoothest. You build your template and you’re ready.”

For Gabriela, the template is what makes everything work at scale.

“If you set up your template properly from the beginning, everything flows from there.”

Now, clients receive a Pipefile request at the start of representation. As documents are uploaded, Gabriela is notified and can approve or reject submissions with clear guidance to ensure records are complete before moving forward.

One of my favorite features is approving or denying submissions. If I’m missing a month, or they upload the wrong format, I can send it back and explain exactly what’s needed.

She also values being able to see when a client has opened the request, which reduces the need for manual chasing.

“I can see when they’ve opened it. I don’t have to keep calling. Pipefile handles the reminders automatically.”

The Impact

The shift in efficiency has been measurable.

What once required hours of scanning and organizing now takes roughly one hour to review and prepare for filing.

Once everything’s been uploaded, I just hit zip, download it all, and we’re good to go. That’s one click compared to hours of scanning.

The most time-consuming part of discovery used to be physically processing paperwork. Now it’s focused on reviewing organized records.

Automated reminders and clearer submission requirements have reduced the constant back-and-forth that once stalled cases. Just as importantly, Gabriela no longer carries the mental load of tracking incomplete submissions across multiple channels.

“It’s saved clients a lot of money. I don’t have to bill for calling them or texting them reminders. Pipefile does that automatically.”

Most notably, the firm’s capacity has expanded.

Since Gabriela joined Deborah Bianchi Tracht, the firm has more than doubled their active caseload, with the same lean structure and a legal assistant now supporting the workflow.

When asked whether Pipefile contributed to that growth, Gabriela does not hesitate.

100 percent. Absolutely. It’s reduced the amount of time I spend, and the amount of time the attorney spends. We can take on more because of it.

By removing administrative friction in discovery, the firm freed up time for higher-value legal work and enabled the team to take on additional cases without expanding its core staff. Clients benefit from clearer expectations and reduced administrative charges. The firm benefits from greater throughput and improved use of billable time.

Discovery is no longer a limiting factor. It is a structured, repeatable system that supports growth.

Closing

Pipefile did not change the discovery requirements of family law. Clients still need to provide detailed financial documentation. What changed is how that documentation is collected and managed.

What once consumed an entire day now takes about an hour. What once required constant follow-ups now runs on automation. What once restricted caseload capacity now supports expansion.

For Gabriela, the conclusion is straightforward.

I recommend Pipefile to every family law firm. It’s better for time management, it reduces stress, and the automatic follow-ups mean I don’t have to chase anyone down. If you need documents from clients, why wouldn’t you use it?

By turning financial discovery into a controlled, client-driven process, Gabriela has increased efficiency, expanded capacity, and positioned the firm for continued growth while keeping operations lean.

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